Skip to main content
Version: v25.07.31

PE Device Reboot & Reset System

This document explains how to reboot or reset a PE (Provider Edge) device. This process is similar to the procedure used for CE (Customer Edge) devices and can help troubleshoot issues or restore the device to its default settings without affecting the current configuration.

See the CE Reboot Reset documentation. It explains in simple terms Reboot and Reset methods are the same for both.

Link to CE Reboot & Reset Documentation: CE Reboot & Reset Document

Reboot & Reset PE Device​

The process for rebooting and resetting a PE device is essentially the same as for a CE device. It is possible to either reset the device to factory defaults or reboot it without losing the current configuration.

  • Go to Login > PE Device > [Select PE] > System.
  • To reset the device, click the Reset Device button.
  • To reboot the device, click the Reboot Device button.
  • If the device has already been reset, the interface will display its status.

Key Points for PE Device Reboot & Reset​

  • Debugging and Stability: Rebooting can help resolve minor glitches and improve device stability without altering settings. Resetting is useful for more persistent issues, restoring the device to a known good state.
  • Configuration Preservation: Both options are designed to either maintain the current configuration (reboot) or restore it from a default backup (reset), ensuring operational settings are not permanently lost.
  • Verification: Always verify the device's status and functionality after performing a reboot or reset to ensure it is operating as expected.

Important Notes for Users​

  • Use Caution: Resetting a device restores it to default settings. Ensure any required configurations are backed up before performing a reset.
  • Planned Operation: Perform reboot or reset during a maintenance window or when minimal disruption is acceptable.
  • Confirmation Required: The system may prompt for confirmation before resetting or rebooting. Always confirm carefully.
  • Monitoring: After reboot or reset, monitor the device for a few minutes to ensure proper startup and connectivity.
  • Permissions: Only users with proper administrative privileges can reboot or reset a PE device.
  • Logs & Alerts: Check system logs or alerts post-operation to verify that the device is functioning normally.