Skip to main content

Upgrade Firmware

This document explains how to upgrade firmware for both CE (Customer Edge) and PE (Provider Edge) devices. In this process, the firmware of all online devices is upgraded to the version specified in the CE/PE firmware configuration.

Bulk Firmware Upgrade for CE Devices​

To upgrade the firmware on all CE devices, begin by configuring the CE Firmware Config.

Before initiating the upgrade, update the CE firmware configuration to reflect the intended firmware version for the upgrade. This configuration is used in the device firmware upgrade process and is managed through the cloud platform settings.

To configure the CE firmware details, please refer to the CE firmware config document.

  • Once the CE firmware configuration is complete:

    • Navigate to Login > Settings > Upgrade Firmware.

    • Click the Upgrade All CE Devices button.

      figure image-1 CE device

    • Clicking the 'Upgrade All CE' button starts a firmware upgrade for all online CE devices not already running the target version. A message stating Trigger firmware upgrade on ALL CE Devices will appear on the screen.

    figure image-2 firmware upgrade on ALL CE Devices

  • Navigate to the CE device section to monitor the upgrade progress. During the firmware upgrade, the firmware column will indicate the ongoing process.

  • Once the firmware upgrade is complete, a checkmark icon (as shown in the referenced image) appears in the Firmware column, indicating that the firmware upgrade was successful.

figure image-3: CE device upgrade

Bulk Firmware Upgrade for PE Devices​

The process for upgrading PE device firmware is similar to that of CE devices.

As with CE devices, update the PE firmware configuration to reflect the desired firmware version for the upgrade. This configuration is used in the device firmware upgrade process and is managed by the cloud platform settings.

For detailed instructions on configuring PE firmware, please refer to the PE firmware Config document.

  • After configuring the PE firmware:

    • Navigate to Login > Settings > Upgrade Firmware.

    • Click the Upgrade All PE Devices button.

      figure image-5 PE device

    • Clicking the 'Upgrade All PE' button starts a firmware upgrade for all online PE devices not already running the target version. A message stating Trigger firmware upgrade on ALL PE Devices will appear on the screen.

    figure image-6 upgrade PE device

  • As with CE devices, the upgrade progress can be monitored by navigating to the PE device section. The Firmware column will indicate the status of the firmware being upgraded.

  • Once the firmware upgrade is complete, a checkmark icon appears in the Firmware column, indicating that the firmware upgrade was successful.

    figure image-7 PE device

firmware-upgred-alert

If a device’s firmware has not yet been upgraded, a warning icon (as shown in the provided image) appears next to the device. This icon, common to both CE and PE devices, indicates that a firmware update is available to upgrade. figure image-3: CE/PE firmware upgrade alert