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Platform Admin

A Platform Administrator is a critical role that manages and oversees platform operations, ensuring proper configuration and user management. This guide provides step-by-step instructions to create a Platform Administrator user within the system.


Creating Platform Admin User

  • Go to the Login > Users > Add New User.

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  • Fill in the following details to create a new user.

    • Select Organization: Choose on Select Organization. (i.e:- Apex connetc ltd).
    • Email Id: Enter the Email Id. (i.e:- apex_connect.ltd1@gmail.com)
    • Password: Enter the Password.
    • Confirm Password: Enter the reenter password.
    • User Role: select User Role. You will find (1) User (2) Platform admin and (3) VPN user three roles. Click on Platform admin role.
    • User Status: select User Status and click on Active.
    • First Name: Enter First Name. (i.e: Apex).
    • Last Name: Enter the Last Name. (i.e: ltd).
    • Address: Enter the Address. (i.e: Shanghai).
    • Click on the Save button.

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  • After clicking on Save you will get the message Account has been created successfully on the screen.

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  • After that you can see your UserID there.

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  • There you will see Yes in admin. It means that is a platform admin.

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