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Users

What is Users

User is divided into 3 parts system access and configuration.

(1) User:- User has the ability to view the customer view. which allows them to access and engage with features tailored to their needs. Which mainly focuses on customer-centric interactions.

(2) Platform Admin:- This user is useful for comprehensively configuring and managing the platform, and ensuring customization. A platform admin plays the main role of monitoring the platform settings. Makes decisions to optimize its efficiency.

(3) VPN User:- Who configures the VPN specifically for the customer? This user has network-related knowledge and access. It includes managing it, offering it to customers, and increasing connectivity.

Why do we need Users

A user is required to configure the platform into specific functions to divide it into its main categories and to grant access to the system.

  1. The simple user has the ability to see and judge the customer.
  2. A platform user serves as a parent of platform settings and
  3. A VPN user plays a special role in configuring a customer's private network.

Creating User

  • Go to the Login > Users > Add New User.

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  • Fill in the following details to create a new user.

    • Select Organization: Choose on Select Organization. (i.e:- Apex connetc ltd).

    • Email Id: Enter the Email Id. (i.e:- apex_connect.ltd1@gmail.com)

    • Password: Enter the Password.

    • Confirm Password: Enter the reenter password.

    • User Role: select User Role. You will find (1) User (2) Platform admin and (3) VPN user three roles. Click on User role.

    • User Status: select User Status and click on Active.

    • First Name: Enter First Name. (i.e: Apex).

    • Last Name: Enter the Last Name. (i.e: ltd).

    • Address: Enter the Address. (i.e: Shanghai).

    • Click on the Save button.

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  • After clicking on Save you will get the message Account has been created successfully on the screen.

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  • After that you can see your UserID there.

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  • Then go to the Logout button located on the right side and click on the Logout button.

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  • After that fill all the details and click on SIGN IN button.

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  • When you SIGN IN, you will reach the dashboard by default.

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Editing User

  • Go to the User you want to edit.

  • Click on the Edit Located on the right side of your User.

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  • From here you can change Organization Name, Email, User role, User status, First Name, Last Name and Address.

  • After clicking on the Update button.

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  • As soon as you click the Update button, you will get a message on the screen that the Organization details has been updated successfully.

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Changing User Password

  • Click on the Key Located on the right side of your User.

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  • Enter the password in the Password field, and re-enter the same password in the Confirm Password field.

  • Now click on Save.

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  • After clicking on Save you will get the message User Password Edited Successfully on the screen.

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Deleting User

  • Click on the Delete Located on the right side of your User.

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  • A confirmation window will appear. Click Yes to proceed.

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  • As soon as you click on Yes, you will get a message on the screen that the Account is deleted successfully.

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