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Version: v25.07.31

Exporting CE Device Details

This document outlines the steps to export CE (Customer Edge) device details from the system, which can then be viewed in an Excel spreadsheet.


Steps to Export CE Device Data

Follow these instructions to download the CE device data:

  1. Log In: Navigate to the Login page and sign in to your account.

  2. Access CE Devices: From the main dashboard, go to the CE Devices section.

  3. Initiate Export: Locate and click the Export button.

    • As shown in the figure, the Export button is typically found in the upper-right corner of the screen. Clicking this will immediately start the download of the CE device data file.

    Figure image:1 export file

  4. Locate Downloaded File: Once the download is complete, open the file explorer and navigate to the Downloads folder (typically This PC > Downloads).

  5. Open Excel File: Find and open the exported file. It will be an Excel spreadsheet (.xlsx or .xls format).

    Figure image:2 Export Data


Understanding the Exported Data

The exported Excel file will contain a comprehensive list of all CE devices, with details organized into the following columns:

Column HeaderDescription
Device IDA unique identifier for each CE device.
Device LabelA human-readable name or label assigned to the device.
Config TypeThe type of configuration applied to the device (e.g., spoke, default).
DescriptionA brief description or additional notes about the device.
SiteThe geographical location or site where the device is deployed.
OrganizationThe organization to which the CE device belongs.
Machine IDA unique identifier for the physical or virtual machine hosting the device.
Firmware VersionThe current firmware version running on the device.
Firmware StatusThe status of the device's firmware (e.g., Up to date, Update available).
Firmware Upgrade StatusThe status of any ongoing or recent firmware upgrade process.
Created AtThe timestamp when the device record was created in the system.
MAC AddressThe Media Access Control (MAC) address of the device.
Last SeenThe timestamp when the device was last seen online by the system.
Sequence IDA sequential identifier for the device.
Customer EmailThe email address of the customer associated with the device.
Config ModeThe configuration mode of the device (e.g., route).
Hub Mode EnabledIndicates whether Hub Mode is enabled for the device (TRUE/FALSE).
Order IDThe order ID associated with the device, if applicable.
Total Remote SitesThe total number of remote sites configured for this device.
Connected Remote SitesThe number of remote sites currently connected to this device.
Traffic PolicyInformation about the traffic policy applied to the device.
Is OnlineIndicates whether the device is currently online (TRUE/FALSE).

Example Data

Below is a sample of the data typically found in the exported Excel sheet:

Device IDDevice LabelConfig TypeDescriptionSiteOrganizationMachine IDFirmware VersionFirmware StatusFirmware Upgrade StatusCreated AtMAC AddressLast SeenSequence IDCustomer EmailConfig ModeHub Mode EnabledOrder IDTotal Remote SitesConnected Remote SitesTraffic PolicyIs Online
6538ab19212e5370ca96cf3bpujan-home-spoke-2spokeHetauda, Province 3, NepalHub_Spoke_Testinga976ac7d-9463-3593-92f6-880c7b0c12832.0-b57-nullWed Oct 25 05:43:53 UTC 202308:00:27:7b:9e:04Tue Sep 10 16:34:44 UTC 20242635a7d673afb390024124add@hiclouds.ioroutefalsenull00nullfalse
665db1720952062fa6120d39test_assign_dnsdefaulthka-dev-pe2Aberdeen, Southern, Hong Kong SAR ChinahiCLOUDSee15c5dc-6760-35b3-ae2f-49b88ac1c12e24.10.1-b13Up to dateMon Jun 03 12:05:06 UTC 202400:50:56:bb:c2:5dTue Jul 29 16:55:43 UTC 20255635a7d4b3afb390024124ad7@hiclouds.ioroutefalsenull20com.sdwancloud.entities.DeviceTrafficPolicyConfigEntity@359ae48true
6777d40291e891292b844670test-docdefaultsha-dev-pe1Chaklāsi, Gujarat, IndiahiCLOUDSee555b29-46ea-3b2c-be0c-e6faac52994f24.10.1-b13Up to dateFri Jan 03 12:11:46 UTC 2025c4:a5:59:35:cc:8aTue Jul 29 16:55:36 UTC 20257635a7d4b3afb390024124ad7@hiclouds.ioroutefalsenull20com.sdwancloud.entities.DeviceTrafficPolicyConfigEntity@209552e6true
682c8b6f306c944fdbc918dbApex-CE-London-1defaultgcp-Mumbai-pe3Ahmedabad, Gujarat, Indiamanual-test08cf9351-aaed-3634-b300-f25fe36d030024.10.1-b6-Tue May 20 14:02:23 UTC 202508:00:27:db:34:f6Tue Jul 29 15:29:59 UTC 2025166594ff1896a60a6b120c18b9@hiclouds.ioroutefalsenull00com.sdwancloud.entities.DeviceTrafficPolicyConfigEntity@25bb5554false
6888adb65a2430635f0d7ab1pujan-home-ce-1defaultLalitpur, Province 3, NepalhiCLOUDS24fe64da-1a32-334a-bec9-3596cd8306c624.10.1-b13Up to dateTue Jul 29 11:17:10 UTC 202508:00:27:82:60:15Tue Jul 29 16:55:45 UTC 202519635a7d4b3afb390024124ad7@hiclouds.ioroutefalsenull20nulltrue

FAQs

Q1: What kind of file is exported?

Q2: What is the purpose of exporting CE device data?

Q3: What is the difference between "Total Remote Sites" and "Connected Remote Sites"?