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Version: v25.07.31

Organization Alert Setting

When a device in the organization transitions between online and offline status, the system will send a notification to the updated email ID to notify the concerned persons.

How to Set Up Organization Notifications​

  • Login to the platform using credentials. After logging in, the Dashboard will open.

  • From the dashboard, click on the Organization tab. This will open the Organization Listing Grid, where a list of all existing organizations is displayed.

  • Click on the Edit option next to the organization for which notifications are to be received. This opens the section to edit the organization details.

    image-1

  • In the edit form, find the "Notification Email" field.

  • In this field, type the email address to receive notifications. Example: apex_connect.ltd1@gmail.com

    Important

    Adding this email address will cause the system to automatically send notifications when the organization's status (online/offline) changes.

    Multiple-email-addresses

    If want to send more than one personalized notification, can also add multiple emails.

    Notification-Delivery

    If an email address is not added to this field, no notifications will be sent by the system.

  • Verify that the email address is written correctly. After verifying, click the Update button to save the changes.

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  • A message confirming Organization details have been saved successfully will appear on the screen.

    image-3

FAQs​

Q:1 What types of notifications will I receive?

Ans: Notifications are sent whenever a device goes online or offline.

Q:2 How do I remove an email address from the notification list?

Ans: In the Notification Email field, click the "X" icon next to the email address you want to remove, then click Update to save the changes.